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Frequently Asked Questions


How many enquiries does Contact for Christ receive each year?

Can my Church join the Contact for Christ Register?

I have been on the Register for years. Why have I received so few requests to do follow-up?

I have been asked to write to a person who lives nearby, but have received no reply, so can I visit them instead?

I would like to pass the enquiry that I have received on to another Christian whom I trust - can I do so?

I know other Christians who would be suitable Contacts - do you want their details?

Can I code the outreach material I bought you so that I can follow-up those who request a local contact?

How do I follow-up enquiries by e-mail?

How are e-mail enquiries allocated?

Answers:

How many enquiries does Contact for Christ receive each year?

Contact for Christ Enquiries by Year

Contact for Christ Enquiries


Can my Church join the Contact for Christ Register?

Individual Christians within churches become Contacts, not the church as a whole. This person(s) is/are often the minister(s)/leaders(s), but could be anyone within the church who takes responsibility for the follow-up of enquirers and new Christians. New contacts must complete an application form and submit two referees - something that it is not possible to obtain from a church. To download an application form, click here.


I have been on the Register for years. Why have I received so few requests to do follow-up?

  • No-one has contacted us from within the area you specified on your application form. When you applied to become a contact you were asked to indicate how far you were prepared to travel to meet a contact. (You can change this by contacting us). Some areas produce more enquiries than others and we match the enquirer to the nearest suitable contact.

  • Your gender, age, skills or experience did not match the enquirer. Using our database we attempt to match an enquirer with a contact of the same gender and of similar age. Some enquirers require contacts with special skills, e.g. helping ex-prisoners, those who have been involved in cults or have been divorced or widowed.

  • You have moved and not given us your new address. Every year we lose a number of contacts because they don't inform us of a change of address, so if you are moving let us know so we can update our records accordingly.

  • You haven't sent in a report even after receiving several letters from us. The report is an essential part of the follow-up process. Without it we have no idea of what has happened, whether the enquirer has been contacted or even if the Contact received our letters. We check our files to see how a Contact's last enquiry was handled before assigning him or her another.


I have been asked to write to a person who lives nearby, but have received no reply, so can I visit them instead?

We ask Contacts to respect the wishes of enquirers as far as possible. If the enquirer has asked for a letter, but not indicated that they would like a visit as well, then it is better not to visit them.


I would like to pass the enquiry that I have received on to another Christian whom I trust - can I do so?

Yes, we encourage Contacts to do so. Note, however, that we will still chase you for a Report, so please ask the person you pass the enquiry on to to let us know the outcome.


I know other Christians who would be suitable Contacts - do you want their details?

Yes please! We are always looking for new Contacts. References will be taken in the normal way.


Can I code the outreach material I bought you so that I can follow-up those who request a local contact?

Yes, if you are on the Contact for Christ Register. By arrangement you can also use our FREEPOST address on your own literature. Click here for more information.


How do I follow-up enquiries by e-mail?

After receiving a request for follow-up you should attempt to make contact offering whatever help and advice you feel appropriate. We will not be sending your details to the enquirer, but may have already e-mailed them to say that someone else would be in touch shortly. If you receive no response after 7 days, try again. Whatever the outcome of the enquiry it is extremely important that you complete the Report Form within a month of receipt and return it to us so we know what action has been taken.


How are e-mail enquiries allocated?

We do not always know the postal address of the majority of the e-mail enquiries we receive. e-mail offers a greater degree of anonymity than postal mail, which we should respect. It is even possible that enquirers will live outside of the UK and Ireland. Enquiries will be matched with the most appropriate Contact on the basis of gender, age, skills and experience as recorded on our database.

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© Deo Gloria Trust
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© Deo Gloria Trust
Legal info
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